(Remote) Front Desk Receptionist

Moon City Cemerlang · 📍 Tanjung Balai · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
Moon City Cemerlang is seeking a dedicated Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be the first point of contact for our guests and visitors, ensuring a warm and welcoming atmosphere. This role is perfect for someone who is detail-oriented, customer-focused, and enjoys working in a dynamic environment.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a friendly and professional manner.,Answer and direct inquiries about our facilities, services, and amenities.,Manage guest check-in and check-out processes efficiently.,Handle reservations and bookings for our hotel rooms and event spaces.,Coordinate with other departments to ensure smooth operations and guest satisfaction.,Maintain the front desk area in a clean and organized manner.,Provide excellent customer service and resolve any issues promptly.,Assist with event planning and coordination as needed.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computers and common office software.,Familiarity with hotel management systems and guest services.,Ability to work well under pressure and meet tight deadlines.,Customer service orientation and a passion for providing excellent guest experiences.

🛠️ Keahlian

Communication skillsCustomer serviceOrganizationProblem-solvingTime managementMultitaskingAttention to detailTeamwork
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